Only a few services on the market were capable of the scale that RCD demanded. One had all of the potential, but none of the excuses. SAP C/4HANA.
Working together with our partners from Deloitte we applied our expertise across CPI, C4C, CPQ and Commerce to design fundamental concepts and jumpstart a number of key tasks; ranging from the basics of cloud deployment through the elaborate provision rules engine to the abstract data model and the global integration strategy.
We used established best practices to build a reliable, adaptable and easy to support project foundation that allowed rapid delivery with low development cost. At last, RCD had the freedom to create what they cared about most – value for their precious customers.
SAP Hybris Commerce Product Content Management (PCM) proved to be the key for a new level of efficiency in organisation and enrichment of product data.
After fully integrating Hybris Commerce with SAP ERP material master, we extended its flexible Backoffice framework to perfectly fit the needs of the business. We created a solution for native classification attributes handling, a dedicated portal for vendors to import their own data and numerous other enhancements for increased system performance and user productivity.
The answer came in the form of SAP Hybris Commerce as a product source authority platform in collaboration with SAP Data Hub that we deployed in the role of high performance integration middleware.
We extended Data Hub built-in capabilities to handle non-standard input, enabling it to excel in business critical scenarios such as aggregation, updates, data audit and reporting. Canonical models were then published to SAP Hybris Commerce for further validation and enrichment.
As a finishing touch in our architecture we delivered a unified service API within the Hybris platform; thus, creating a consistent, error free product view available for print publication services and customer facing channels alike.