This was one of the largest in our experience, a SAP Commerce Cloud migration targeting the entire business domain with a few of its own unique puzzles to solve. Optimizing for the sheer volume of synchronization data, the intricacy of core CPQ upgrades for access to the SAP VC service and price intelligence capabilities, a move from classic HMC to the modern Backoffice Administration and more.
During the initial phase, we provided assistance to our partners from SAP by supporting custom features and reducing technical debt. We created a stable developer environment, setting up the enhancement phase where we engineered a number of high focus areas; Order interfaces, SAP Business Partner API integration and various improvements for API Gateway services.
Last, but not the least, an often overlooked investment for the future. Starting from the ground up, we managed to assemble a complete library of technical documentation to enable effortless growth and efficient maintenance for the long-term benefit of our valued client.
Only a few services on the market were capable of the scale that RCD demanded. One had all of the potential, but none of the excuses. SAP C/4HANA.
Working together with our partners from Deloitte we applied our expertise across CPI, C4C, CPQ and Commerce to design fundamental concepts and jumpstart a number of key tasks; ranging from the basics of cloud deployment through the elaborate provision rules engine to the abstract data model and the global integration strategy.
We used established best practices to build a reliable, adaptable and easy to support project foundation that allowed rapid delivery with low development cost. At last, RCD had the freedom to create what they cared about most – value for their precious customers.
SAP Hybris Commerce Product Content Management (PCM) proved to be the key for a new level of efficiency in organization and enrichment of product data.
After fully integrating Hybris Commerce with SAP ERP material master, we extended its flexible Backoffice framework to perfectly fit the needs of the business. We created a solution for native classification attributes handling, a dedicated portal for vendors to import their own data and numerous other enhancements for increased system performance and user productivity.
The answer came in the form of SAP Hybris Commerce as a product source authority platform in collaboration with SAP Data Hub that we deployed in the role of high performance integration middleware.
We extended Data Hub built-in capabilities to handle non-standard input, enabling it to excel in business critical scenarios such as aggregation, updates, data audit and reporting. Canonical models were then published to SAP Hybris Commerce for further validation and enrichment.
As a finishing touch in our architecture we delivered a unified service API within the Hybris platform; thus, creating a consistent, error free product view available for print publication services and customer facing channels alike.